Overview
Provide efficient solutions for our customers to increase their understanding of Southco products and assist them in finding the best solution for their applications. Offer a superior service through problem solving and conflict resolution.


Qualifications
1. Education in Business Management, or Technical field (preferred).
2.Technical aptitude required with minimum vocational school diploma
3.Computer literate with keyboarding skills, knowledge of SAP is preferred
4. Experience in handling customer order or quality issue preferred
5.Self-starter, highly independent
6. Enthusiastic, confident and mature.

Responsibilities
1. Provide technical support and superior customer service.
2. Provide efficient responses for our Customers, Authorized Southco Distributors and Account Managers.
3.Develop relationships with customers by promoting our products and services.
4. Manage assigned accounts in their order management and conflict resolution
5. Proactively call prospects and customers to increase and develop business opportunities.
6.Suggest alternate solutions for continuous improvement within the department.
7. Provide support to the Global Sales Force, Marketing and Business Management Teams.
8. Manage Business Development Awareness Program and increase knowledge of other Southco functional groups.

工作地點

廣東省深圳市寶安區深圳市寶安區福永街道福園一路鵬洲工業園D棟

一鍵掃碼
隨時溝通

主要工作內容：
1.  負責海外直接客戶或者間接客戶的維護，包括新項目的前期開發的溝通、APQP全過程的跟進、樣品的交付、大貨的跟進等項目銷售的全過程 。
2.  負責達成客戶目標的跨部門溝通， 包含研發、品質、生產交付等各個部門的溝通
3.  負責客戶滿意度的管理和達成

要求：
1. 同一企業相同工作背景3年以上
2. 有連接器行業的外貿客服背景， 或者有新能源汽車、儲能、電單等行業配套的客戶背景
3. 英語聽說讀寫流利
4. 全日制一本以上學歷

工作地點

廣東省深圳市龍華區觀瀾章閣市場中港星工業園K棟

一鍵掃碼
隨時溝通